A liquidation store is a discount retail store that offers significantly reduced prices on its ever-changing merchandise. The products sold in these stores usually originate from larger retailers or manufacturers and are comprised of excess inventory or customer returns.

Yes and No. Our inventory is constantly changing, and we don’t sell online. The best way to take advantage of our deals is to come into the store and grab items before someone else does. That being said, we do share a glimpse of some items in the OUR PRODUCTS option on our top menu.

All sales are final. Since we are a liquidator, we ask that our customers inspect, measure, and verify all items that they buy before they make their purchase. See below for our clothing exchange policy and working guarantee.

We accept cash, credit or debit cards. We do not accept checks, contactless, or other online payment methods.

We have a 7-day exchange period on clothing items. You can bring back clothing items to exchange as long as the tags are still on it, it hasn’t been worn, and you have your receipt. This isn’t a return or refund, exchange only.

We have a 7-day working guarantee. We test and inspect items before we put them out for sale. If you buy an item that you can’t tell if it is working by looking at it (i.e. you need to plug it in, turn it on, put batteries in it, etc.), we give you a 7-day working guarantee. We will fix, replace, and repair the item to make sure that you have a good working item. Worst case scenario if none of the previous options are feasible, we will give you a store credit to spend on something else.

We get customer returns, shelf pulls, end-of-season, and overstocked items from other retailers that we sell for a discount to our customers.

Conditions vary. We sell brand new sealed, new open box, out-of-box, refurbished, lightly used, scratch and dent items. This is why it’s important for our customers to inspect and verify items before they finalize their purchase.

We are not your typical retailer. In order to offer the discounts that we do we can’t run our business the same as other companies. Our business model breaks down and doesn’t work if we offer a return policy.

We do not sell online or ship items. We sell directly to our local customers from our brick-and-mortar store front only.

If a customer pays for their purchase with a credit card, we require a valid picture ID to protect ourselves and our customers from credit card fraud. This is an unfortunate precaution that is in everyone’s best interest.

You are not required to provide this information, but it is helpful if we have this information. We do not share or sell this information. We keep your information confidential for our own internal use. Sometimes our customers lose their receipts and want to exchange a clothing item, if we have your information we can reprint your receipt in these instances.

You can open boxes with a Liquidation Team employee assisting you. Either bring the item up to the front counter or ask a Liquidation Team employee to assist you.

This is one of the reasons we ask you to inspect and verify items before you buy. Once purchased, all items are the sole responsibility of our customers. If this situation comes up we will do our best to assist our customers (maybe we have the missing part, maybe we can order the missing part, etc.), but there are no guarantees. We want our customers to have a positive experience working with us. Ask and we will see what we can do to accommodate our customers.

If we make an exception once, then it sets a precedent that causes problems, confusion, and issues. We have to be consistent and fair for everyone.